MVA's billing policy has 2 ways for you to be billed.

1. By credit card - monthly
    No invoice is sent to you. Your card is charged on a certain day of the month based on the day you signed on.
    You may have an email invoice sent each month at no extra charge OR a regular invoice sent by mail each month at an additional charge of $3/mo.

2. By check - quarterly or annually
    These accounts are invoiced 30 days in advance.

All accounts are subject to interruption of service when past due more than 10 days.

All accounts are subject to the standard late fee, currently $5.00 if past due more than 30 days.

Need to talk to someone? Just call 978 469 0682
Billing hours in the office are from 9:30am to 2:30pm Monday - Friday, however . . .
Our tech support staff can help you with most billing inquiries, including updating your credit card info and latest payments on account, and they are available from 9am to 5:30pm Monday - Friday and from 11 - 3pm on Saturdays.

You can always send an email to billing@mva.net, but please do not include credit card information as email is not a secure means of communication.

You can also fax us at 978 373 4389 - attn: billing

Remember - all changes to your account services need to be requested in writing in order to verify authenticity.

Want to check out what the current terms of service says about billing policies?